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Q:  Question

I am trying to register as a M2M user and am getting this error message after clicking the submit button, “ERROR: The reCaptcha anti-spam response was incorrect.” What does this mean?

A: Answer

When clicking on ‘Register’ you may get a security warning that says “Do you want to view only the webpage content that was delivered securely?” You must click “No” when receiving this message.

When clicking “No” you will see a box at the bottom of the page with distorted text and it will ask you to enter the text phrase.

If you click “Yes” then the text box will not appear at the bottom of your page and it will allow you to get the error message “ERROR: The reCaptcha anti-spam response was incorrect.” It says the phrase is incorrect because you were not able to see the text box in order to enter the text phrase.

Safety & Security

No one wants to be a victim of fraud. The best protection against many types of fraud is knowledge. Because your safety and security is important to us we encourage you to watch for the following signs:
  • Buyer/Seller explains that they are currently out of the country.
  • Buyer/Seller offers to pay with a money order or cashier’s check for significantly more than asked for price.
  • Buyer/Seller explains that a third party or service will pick up or deliver the item.
  • Email inquiry is poorly written, generic, or strange sounding.
  • Offer is simply too good to be true.